Please refer to the information contained within this privacy policy to see how Find The Edge will use and defend any data or information that is submitted through this website. At no stage will we ask you for information that could lead to you being identified in any circumstance other than those covered by this privacy policy. We take privacy seriously and are committed to protecting yours. The details of this policy may occasionally be modified or updated. For this reason, users should check this page periodically in order to ensure that all changes are agreeable. The date from which this policy is effective is the 19th Feb 2013.

What do you collect?

There are a few pieces of information which we may collect from you:

  • Contact details – this can include email addresses.
  • Your name and employment title.
  • Information specific to your demographic. This can include interests, postcode related information and your preferences.
  • Information related to offers and/or customer surveys.

What do you do with the information you collect?

Any information collected is used to personalise your service and help us understand what you require. It’s also may be used for the following purposes:

  • Our internal records.
  • To update and improve what we offer and our services.
  • Occasionally we may email you with promotions regarding special offers and services that we think you may find appealing. We will use the email address provided for this.
  • Now and again we may contact you over the phone, or by email, fax or postal address. The information gathered may also be used to personalise the website to match your individual needs.

Security

We have made a commitment to ensure that any data we collect is protected and secure. Effective physical, electronic and management processes have been established in order to protect against any unauthorised data disclosure or access. These systems ensure the information we collect is stored securely.

How we use cookies

We monitor the use of our website and track customer shopping patterns by using cookies to enable us to improve the site to give a better user experience.

What are cookies?

Cookies are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. If you would like to know more about the way cookies work, go to www.allaboutcookies.org.

Here are some examples of why they might be used:

  • Enabling a service to recognise your device so you don't have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • Analysing site usage data to help understand how people interact with the site so I can make it better

On this site we use:

  • Session cookies
  • Analytics cookies
  • Settings cookies
  • Access cookies

You do have the opportunity to set your browser to accept cookies or disable cookies, or to notify you if a cookie is issued. If you decide to disable the cookie function on your computer it means that certain personalised services cannot be provided to you. It also means you may not be able to use some of the most innovative and useful features of our website. We recommend you leave the function on but if you are totally unsure about this and are not comfortable with this information being stored in cookies, please: do not use this site.

What about links to other websites?

We will often link to other websites in order to improve your browsing experience. We are unable to offer any privacy protection for these external pages, as we have no control over them. Any information you supply while browsing third party sites will be covered by the website you are visiting’s privacy policy. You should always be careful when visiting an external site and review their specific privacy policies.

How can I control my personal information?

There are several ways to control how your personal information is used:

  • On every email you receive from us there will be a link towards the end of the email with a link to modify your subscription or unsubscribe completely.
  • Any previous agreement to allow us to use your details for promotional purposes can be stopped by emailing us at: support[at]findtheedge.co.uk

Your personal data will not be submitted, sold, distributed or leased to any other company without the required permission to do so. In some cases the law may also require us to disclose it, in which case we will. The data collected may be used to contact you with information regarding promotions or offers from other companies or organisations that may be of interest you. This will only happen if we have your permission to do so.

The Data Protection Act of 1998 allows you to claim a copy of all the personal details that we are storing. You can request this by contacting us. There will be a small charge for this. Should you think that any of the personal data we are holding is inaccurate or inadequate, please endeavour to inform us as quickly as possible at one of the addresses listed in this privacy policy. We will take swift action to modify any data that is inaccurate.